Rules and policies

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REGULATIONS OF DOMOTIO.PL ONLINE STORE
TABLE OF CONTENTS:
I.      Definitions.   
II.      General provisions.
III.      Electronic services in the online store.
IV.      Conditions for concluding sales contracts.
V.        Methods and terms of payment for goods. 
VI.      Right of withdrawal from the contract.
VII.      Provisions for entrepreneurs. 
VIII.      Final provisions. 
IX.    Model statement of withdrawal from the contract. 
 
I.    Definitions:
The terms used in these Regulations shall mean: 
1) Regulations - these regulations of the Online Store.
2) Online Store - the Seller's online store available at the following address. 
Internet address: www.domotio.pl.
3) Customer - any natural person having full legal capacity, 
and in cases provided for by generally applicable laws also a natural person with limited legal capacity, a legal person or an organizational unit without legal personality, to which the law grants legal capacity - who has concluded or intends to conclude a Sales Agreement with the Seller.
4) Seller - Domotio Filip Dyderski 
with its registered seat in Warsaw at Grzybowska 85/196 Street, entered into the Register of Entrepreneurs kept by the District Court in Warsaw 
        XVII Economic Department of the National Court Register under the number NIP 5272984734, REGON 520935082, 
5) Business day - one day from Monday to Friday excluding public holidays. 
6) Registration Form - a form available in the Online Store that allows creating an Account.
7) Order Form - an electronic service, an interactive form available in the Online Store that allows you to place an order, in particular by adding Goods to an electronic shopping cart and specifying the terms of the sales contract, including the method of delivery and payment.
8) Account - an electronic service, a set of resources in the Seller's ICT system, marked with an individual name (login) and password provided by the Customer, in which data provided by the Customer and information about orders placed by him/her in the Online Store are collected.
9) Opinions - an electronic service, an interactive form available on the Online Store that allows adding an opinion regarding the Goods purchased on the Online Store    
    Online Store of the Goods.
10) Newsletter - an electronic service, an electronic distribution service provided by the Seller via e-mail, which allows all Customers using it to automatically receive from the Seller the cyclical content of successive editions of the newsletter containing information about Goods, news and promotions in the Online Store.
11) Goods - a movable item available in the Online Store or a service being the   
 subject of the sales contract between the Customer and the Seller.
12) Electronic service - a service provided electronically by the Seller to the  
 Customer through the Online Store.
13) Order - the Customer's declaration of will submitted via the Order Form   
 Order Form and aimed directly at concluding a contract of sale 
 Goods with the Seller.
 
II.    General provisions
(1) The use of the Online Store, including making purchases, is voluntary.
2. the Online Store available at the Internet address www.domotio.pl is operated by the Seller, e-mail address: [email protected], contact phone number: +48533840460
(3) The Rules and Regulations are addressed to customers who are consumers, as well as to entrepreneurs using the Online Store, unless the Rules and Regulations themselves provide otherwise and it follows from them that a given provision is addressed only to consumers or entrepreneurs.
(4) The administrator of personal data processed in the Online Store in connection with the implementation of the provisions of these Regulations is the Seller. Personal data are processed for the purposes, to the extent and based on the grounds and principles indicated in the Privacy Policy published on the website of the Online Store. 
     Provision of personal data by the Customer using the Online Store 
     is voluntary, subject to the exceptions indicated in the Privacy Policy 
     (conclusion of a contract and statutory obligations of the Seller).
 
III.     Electronic services in the Online Store
(1) The following Electronic Services are available in the Online Store: Account, Order Form, Rating Panel and Newsletter.
(2) The use of the Account Electronic Service is possible after the Customer performs a total of two consecutive steps - completing the Registration Form and clicking on the “Register” field. In the Registration Form it is necessary for the Customer to provide the following data: name and surname/company name, address (street, house/flat number, postal code, city), e-mail address, contact telephone number and password. 
In the case of Customers who are not consumers, it is also necessary to provide the name of the  
company name and VAT number. The electronic Account service is provided free of charge for an indefinite period of time. The Customer has the opportunity, at any time and without giving any reason, to delete the Account by sending such a request to the Seller, in particular via e-mail to [email protected] or in writing to the Seller's address indicated in the Terms and Conditions.
(3) The use of the Order Form electronic service begins when the Customer adds the first Goods to the electronic shopping cart in the Online Store. The order is placed after the Customer performs a total of two consecutive steps - after completing the Order Form and clicking on the field “Process order with obligation to pay” on the Online Store website. - Up to this point, it is possible to modify the entered data on your own (for this purpose, you should be guided by the displayed messages and information available on the website of the Online Store). In the Order Form, it is necessary for the Customer to provide the following data concerning the Customer: name and surname/company name, address (street, house/apartment number, postal code, city), e-mail address, contact telephone number and data concerning the sales contract: Goods, quantity of Goods, place and method of delivery of Goods, method of payment. In the case of Customers who are not consumers, it is also necessary to provide company name and Tax Identification Number. The Order Form electronic service is provided free of charge and has a one-time nature and is terminated at the moment of placing an order through it or at the moment of earlier termination of placing an order through it by the Customer.
(4) The use of the Electronic Appraisal Service is available to the Customer who has concluded a contract of sale of the appraised Goods in the Online Store at least 3 days before the day of adding the opinion, no earlier than 30 days before the day of adding the opinion. Adding an opinion about the Goods is possible after a total of three consecutive steps by the Client - clicking on the link to add an opinion sent by the Client to the Seller, who concluded a contract of sale of the Goods, to the e-mail address provided by the Seller in the Order Form, completing the form for adding an opinion, clicking on the action field; or after a total of four consecutive steps by the Client - clicking on the field “Add an opinion” on the page of the Online Store, logging into the Client's Account, completing the form for adding an opinion, clicking on the action field. In the form for adding an opinion, it is necessary for the Customer to provide the following information: the title of the opinion, the pseudonym (nickname) of the Customer, the content of the opinion (up to 200 characters), the overall rating (stars; 1 to 5), the rating of the specific characteristics of the Product. The Electronic Rating Service is provided free of charge and has a one-time nature, and is terminated when the Goods are rated through it, or when the Customer stops using the Electronic Service earlier. Making the opinion given by the Customer visible on the website of the Online Store in the opinion section next to the Goods to which the opinion relates requires prior approval of the opinion by the Seller.
(5) Use of the Newsletter shall be made after providing in the “Newsletter” tab visible on the website of the Online Store the e-mail address to which subsequent editions of the Newsletter are to be sent and clicking the “YES” field. This service is provided free of charge for an indefinite period of time. The Client has the possibility, at any time and without giving any reason, to resign from the Newsletter by sending an appropriate request to the Seller, in particular via e-mail to the address: [email protected] or in writing to the address of the Seller's registered office.
6 Technical requirements necessary for cooperation with the information and communication system used by the Seller: computer, laptop or other multimedia device with access to the Internet; access to e-mail; Internet browser, recommended minimum screen resolution: [....]; inclusion of cookies and Javascript support in the web browser.
(7) The Customer is obliged to use the Online Store in a manner consistent with the law and good practice, taking into account respect for personal rights and copyrights and intellectual property of the Seller and third parties. The Client is obliged to enter data consistent with the actual state of affairs. The Client is obliged to prohibit the provision of unlawful content.
(8) Complaints related to the provision of electronic Services by the Seller and other complaints related to the operation of the Online Store (excluding the Goods complaint procedure) may be submitted by the Client in writing to the address of the Seller's registered office indicated in the Terms and Conditions or in electronic form via e-mail to: [email protected]. The Seller shall refer to the complaint immediately, no later than within 14 calendar days from the date of its submission.
 
IV.    Conditions for conclusion of sales contracts
(1) The conclusion of a contract of sale between the Customer and the Seller shall take place after 
prior submission of an order by the Customer using the Order Form in the Online Store.
(2) The price of the Goods shown on the website of the Online Store is given in Polish zloty and includes taxes. About the total price including taxes of the Goods being the subject of the order, as well as about the costs of delivery (including fees for transportation, delivery and postal services) and other costs, and when it is not possible to determine the amount of these fees - about the obligation to pay them, the Client is informed on the pages of the Online Store in the course of placing the order, including at the moment of expressing the Client's will to be bound by the contract of sale.
(3) Once an order is placed, the Seller shall immediately confirm its receipt and simultaneously accept the order for execution. Confirmation of receipt of the order and its acceptance for execution is made by the Seller sending the Client a relevant e-mail message to the Client's e-mail address provided during the placement of the order, which contains at least the Seller's statements about receipt of the order and its acceptance for execution and confirmation of the conclusion of the contract of sale. Upon receipt by the Customer of the above e-mail message, the contract of sale between the Customer and the Seller is concluded.
(4) The content of the concluded contract of sale is recorded, secured and made available to the Client by making the Terms and Conditions available on the website of the Online Store and sending the Client the e-mail message referred to in paragraph 3. The content of the Contract of Sale is additionally recorded and secured 
    in the computer system of the Online Store.
(5) The Seller, who is an authorized distributor of the manufacturer Aldex Dyderscy Sp. z o.o., has the possibility of reporting to the manufacturer, the goods offered in the Online Store for modification, in terms of the height of the lamp (length of the wires), change of the color of the luminaires and other changes that do not interfere with the construction of the luminaire. Such modifications are made after the price is agreed between the Seller and the Customer by electronic correspondence to the e-mail address of the Seller. The Seller shall not process orders with modifications, in which any of the available discount codes offered by the Online Store have been applied.

V.    Methods and terms of payment for goods. 
(1) When using the Online Store, the Customer has the following forms of payment available: 
1) payment by cash on delivery upon receipt of the shipment, 
2) payment by bank transfer to the Seller's bank account, 
3) electronic payment and payment card payments via PayU, PayPal.
(2) If the Customer chooses cash-on-delivery payment on delivery, the Customer is obliged to make payment on delivery.
(3) If the Customer chooses payment by bank transfer, electronic payment or payment by credit card, the Customer shall be obliged to make payment 
within 7 calendar days from the date of conclusion of the sales contract.
 
VI.    Right of withdrawal from the contract.
(1) A customer who is a consumer and who has concluded a remote contract may, within 14 calendar days, withdraw from the contract without giving any reason and without incurring costs, except for the costs specified in paragraph...... Sending a statement before the deadline is sufficient to meet the deadline. 
(2) The statement of withdrawal from the contract may be submitted, in particular, in writing to the address of the registered office of the Seller, in electronic form via e-mail to: [email protected].
(3) A sample withdrawal form is available in Section XII of the Terms and Conditions. The use of the form is not mandatory. 
(4) The period for withdrawal from the contract shall begin from the taking of possession of the Goods 
   possession by the Customer who is a consumer or a third party indicated by him/her 
   third party other than the carrier. In the case of a contract that includes multiple 
   Goods that are delivered separately, in batches or in parts - from taking possession of the last 
   possession of the last Goods, lot or part. In the case of regular 
   delivery of Goods for a specified period of time - from taking possession of the 
   of the first of the Goods.
(5) In the case of withdrawal from a contract concluded at a distance, the contract shall be considered not concluded.
(6) The Seller shall be obliged to immediately, no later than within 14 calendar days from the date of receipt of the statement of the Customer who is a consumer about withdrawal from the contract, return to him all payments made by him, including the costs of delivery of the Goods (except for additional costs resulting from the delivery method chosen by the Customer other than the cheapest ordinary delivery method available in the Online Store). The Seller shall refund the payment using the same method of payment used by the Customer who is a consumer, unless he or she has expressly agreed to a different method of refund that does not involve any costs for him or her. If the Seller has not offered to collect the Goods from the Consumer Customer itself, it may withhold reimbursement of payments received from the Consumer Customer until it receives the Goods back or the Consumer Customer provides proof of their return, whichever event occurs first.
(7) The Customer who is a consumer is obliged to return the Goods to the Seller immediately, no later than within 14 calendar days from the date on which he withdrew from the contract, or give them to a person authorized by the Seller to collect them, unless the Seller offered to collect the Goods himself. To meet the deadline it is sufficient to return the Goods before its expiration. The Customer may return the Goods to the registered address of the PRODUCER: Aldex Dyderscy sp. z o.o., 40 Dąbkowskiego Street, 42-217 Częstochowa.
(8) The Customer who is a consumer shall be liable for any diminution in the value of the Goods resulting from the use of the Goods beyond what is necessary to ascertain the nature, characteristics and functioning of the Goods.
(9) If the Customer who is a consumer has chosen a method of delivery of the Goods other than the cheapest ordinary method of delivery available in the Online Store, the Seller shall not be obliged to reimburse him for the additional costs incurred by him.
10 The Customer who is a consumer shall bear the direct costs of returning the Goods. 
For Goods that need to be sent back in the form of a pallet shipment, the estimated cost of sending back via DPD Courier Company is PLN 150.00 for one shipment.
 
VII. Provisions concerning entrepreneurs 
(1) This section of the Terms and Conditions and the provisions contained herein apply only to non-consumer Customers.
(2) Non-consumer Customers have the right to withdraw from the contract exclusively under the terms of the Act of 23 April 1964 Civil Code. 
(3) At the moment of release of the Goods by the Seller to the carrier, the benefits and burdens associated with the Goods and the danger of accidental loss or damage to the Goods pass to the Customer who is not a consumer. The Seller 
in such a case shall not be liable for loss, depreciation or damage to the Goods occurring from the acceptance of the Goods for transport until their release to the Customer, as well as for any delay in the carriage of the shipment.
(4) If the Goods are sent to the Customer via a carrier, the Customer who is not a consumer shall be obliged to examine the shipment at the time and in the manner usual for shipments of this type. If he finds that there was a loss or damage to the Goods during carriage, he is obliged to perform all actions necessary to determine the liability of the carrier.
(5) In accordance with Article 558 § 1 of the Civil Code, the Seller's liability under warranty for the Goods to the Customer who is not a consumer is excluded.
(6) In the case of non-consumer Customers, the Seller may terminate the contract for the provision of electronic services with immediate effect and without indicating the reasons by sending the Customer an appropriate statement.
(7) The Seller's liability to the non-consumer Customer, regardless of its legal basis, is limited - both as a single claim and for all claims in total - to the amount of the price paid and the cost of delivery under the contract of sale, but no more than one thousand zlotys. The Seller shall be liable to the non-consumer Customer only for typical damages foreseeable at the time of the conclusion of the contract and shall not be liable for lost profits to the non-consumer Customer.
(8) Any disputes arising between the Seller and the Customer who is not a consumer shall be submitted to the court having jurisdiction over the seat of the Seller.
 
VIII.    Final provisions
(1) Contracts concluded through the Online Store are concluded in the Polish language.
(2) The Seller reserves the right to make changes to the Terms and Conditions for important reasons, that is: changes in laws; changes in methods of payment and delivery 
and delivery methods, changes in the functionality of the Store, modification of the material terms and conditions of sale of Goods or provision of services - to the extent that these changes affect the implementation of the provisions of these Regulations.
(3) In the case of conclusion of contracts of a continuous nature on the basis of these Regulations, such as the provision of electronic services Account, the amended Regulations are binding on the Customer if the Customer has been properly notified of the changes and has not terminated the contract within 14 calendar days from the date of notification. In the event that the amendment to the Terms and Conditions would result in the introduction of any new fees or an increase in current fees, the Customer who is a consumer has the right to withdraw from the contract.
(4) In the case of conclusion on the basis of these Terms and Conditions of contracts of a nature other than a continuous contract such as a contract of sale, amendments to the Terms and Conditions will not in any way affect the acquired rights of Customers who are consumers before the effective date of amendments to the Terms and Conditions, in particular, amendments to the Terms and Conditions will not affect orders already placed or placed and sales contracts concluded, executed or performed.
(5) In matters not regulated by the Regulations, the generally applicable provisions of Polish law shall apply, in particular: the Act of April 23, 1964 Civil Code, the Act on Providing Electronic Services of July 18, 2002, the provisions of the Act on Consumer Rights of May 30, 2014 with respect to Customers who are consumers and other relevant provisions of generally applicable law.
 
IX.    Model declaration of withdrawal from the contract
Addressee:
DOMOTIO Filip Dyderski with its registered office in Warsaw at 85/196 Grzybowska Street, 00-844 Warsaw, 
[email protected]
- I/We (*) hereby inform/inform (*) about my/our withdrawal from the contract of sale of the following items (*) contract of delivery of the following items (*) contract of work consisting in the performance of the following items (*) /for the provision of the following service (*)
- Date of conclusion of the contract (*) / receipt (*)
- Name and surname of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if the form is sent on paper)
- Date
(*) Delete not necessary.
Please send the goods back to the warehouse address: Aldex Dyderscy sp. sp. z o.o., 40 Dąbkowskiego St., 42-217 Częstochowa
XIII. Promotions in the Online Store.
Discount codes dedicated to the Seller's customers are not valid during the period of the promotion in the www.domotio.pl store, in which the Seller reduces sales prices. Discounts do not add up. After the expiration of the general promotion, discount codes become valid for the period for which they were set. The principle of the discount code for subscribing to the Seller's newsletter, works analogously.